Multi-Year Warranty

At Hakes Brothers, our commitment to Expert Design and Professional Quality begins long before you move in and continues for years afterward. That is why every home is backed by our in-house Multi-Year Warranty. Materials and workmanship are covered for one year, key systems such as HVAC, plumbing, and electrical are covered for two years, and structural components are covered for six years in Texas or a full ten years in New Mexico, Kansas City, and Missouri. Because we manage every service call from start to finish, you benefit from faster response times, technicians who know your home inside and out, and solutions that align precisely with our original build standards rather than navigating the limitations or red tape of a third-party provider.


With Outstanding Customer Service at the core of our promise, you have one dedicated point of contact who ensures clear communication and seamless scheduling. Our in-house warranty team handles everything from cosmetic touch-ups to critical structural repairs under one roof. That means fewer delays, no miscommunications between multiple vendors, and a single source of accountability. You can trust that every repair is performed by craftsmen trained to Hakes Brothers standards and backed by our reputation for Exceptional Value. Ultimately your home is protected by the same people who built it and stand behind it every day.

*This is a limited warranty. Coverage is subject to terms, conditions, and service procedures as detailed below. For complete terms and state-specific coverage details, please speak with your Hakes Brothers sales representative.

Meet the Team

RO
Ruby Orozco
LD
Luis Diaz
KG
Ken Gezella
Destinie Archibeque
Austyn

Testimonials

Post-construction support has also been top tier. Any small issues were handled quickly and respectfully, thanks in large part to the open and responsive communication with Kayla Casanova.  Her attentiveness made the warranty process incredibly easy and reassuring.  One year later, I’m just as thrilled with my decision.

Stephanie P.
The home quality is great, Ismael and Juan have really gone above and beyond when needing to resolve issues from the home. I will totally recommend hakes brothers!
Jessica S

We met Kayla at our final walkthrough and she was amazing. She immediately made us feel right at home and was so helpful in explaining everything to us. After closing and through the first year in our home she was always present. She reached out to check on us multiple times and was always super responsive when we had any issues arise. She was always patient, kind and knowledgeable and made all the warranty claims a breeze to handle. She made the whole warranty process flow smoothly. 

Lacie H.

I am very please with the exceptional customer service, immediate responsiveness to all repairs or adjustments needed  in my home. Finishing the year Isabel Hernandez was a great help in finalizing the touch ups of our home. Overall we are very satisfied with Hakes Brothers and I would definitely would like in the future to upgrade to a bigger home from Hakes Brothers.

Javier C

Hakes Brothers has made my first time home buying experience an excellent one. They were and still are responsive and caring when it comes to anything with my house. Thank you Hakes Brothers. 


Angel P

Any of the minor problems I encountered were immediately scheduled for repair. Not a lot of faulty issues, but at any rate I can get an immediate work order submitted via email to the service manager. No complaints at all. Overall a great builder.

Robert G.
Anytime I have warranty questions or need support for the house, everything was done in a timely manner and response was very prompt. Exceptional customer service.
Pete N.
We love our new home and we appreciate Hakes staff for their diligence and care this first year as new homeowners. We would like to thank Mansur especially for his help with year end odds and ends!
Amber A.
My overall experience with Hakes Home has been excellent. The Hakes team is highly responsive when it comes to addressing any issues within the home. I particularly want to commend Steven Contreras for his outstanding service during the year-end warranty check and resolution process. All in all, I am a satisfied customer.
Gangadhar K.
It was a pleasure working with Sylvia. All my concerns regarding warranty issues were handled efficiently and in a timely manner. Great customer service!
Dianne D.
Our experience with Hakes has been great. Our home is beautiful and Hakes has been wonderful in addressing any problems or concerns we’ve had from the very beginning of building our home all the way through our first year living here.
Amanda

Warranty Request

By clicking the checkbox, you agree to receive text messages from Hakes Brothers. To opt-out at any time, reply STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. Privacy Policy

Albuquerque

Kansas City

Las Cruces

Rio Grande Valley

San Antonio